Terms and Conditions
These terms and conditions help to keep our web site a safe place to trade and set out
the full extent of any agreement reached between you and ourselves in connection with
this site. You should understand that by placing an order, you accept the following terms
1.1. The owner of this web site is NanoGlobes Limited whose address is Suite 101,
Langland, 16 Cyncoed Place,Cardiff, South Wales, UK.
1.2. Your contract for purchases made through this web site is with NanoGlobes Limited.
1.3. You agree that email can be used as a long-distance means of communication. You
must check that the details on confirmatory email are correct as soon as possible and
you should print out and keep a copy of it.
1.4. No contract for the sale of any product will subsist between you and NanoGlobes
Limited unless and until NanoGlobes Limited accepts your order by way of shipment.
1.5. You undertake that all details you provide to NanoGlobes Limited for the purpose of
ordering or purchasing goods or services are correct, that the credit or debit card you
are using is your own, and that there are sufficient funds to cover the cost of the goods
or services ordered.
1.6. If there are any changes to the details supplied by you it is your responsibility to
inform NanoGlobes Limited as soon as possible.
1.7. Your statutory rights are not affected (in particular see below as to your rights to
withdraw from the contract) but otherwise all purchases are non-exchangeable, non-
refundable and non-transferable.
1.8. You may cancel your order at any time prior to your order being processed by
contacting NanoGlobes Limited by email or by post or by telephone during normal office
1.9. You may also withdraw from the contract at any time after the product has been
dispatched and you have received our email confirming your order but no later than 7
working days from the day after you receive the product by:
1.9.1. Sending the notice of cancellation by email ensuring that you quote your
name, address and order reference number;
1.9.2. Where you have already received the goods, returning the goods unopened
together with the original invoice within 7 working days from the date you
received the goods.
NanoGlobes Limited will then refund you the purchase price of the goods less any re-
stocking costs. Where appropriate NanoGlobes Limited may refund any additional costs
borne by you on submission of your relevant receipt.
1.10. Once NanoGlobes Limited receive notification from you that you wish to withdraw
from the contract ( in accordance with these terms) any sum debited from your credit
card in relation to your order will be re-credited to that credit card account as soon as
possible, and in any event within 28 days of your order, provided that the goods you
wish to return are received in the condition that they were in when delivered to you.
2.1 This Liability section applies only to the extent permitted by law. For the avoidance
of doubt, NanoGlobes Limited does not exclude or limit any liability for (a) personal
injury (including sickness and death) where such injury results from our negligence or
willful default, or that of our employees, agents or subcontractors or (b) fraudulent
2.2. NanoGlobes Limited does not accept liability (except as set out below) for any
errors and omissions and reserve the right to change information, specifications and
descriptions of listed goods, products and services.
2.3. NanoGlobes Limited does its best to correct errors and omissions and descriptions
of listed goods, products and services.
2.4. TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE PROVIDING THIS WEB SITE AND
ITS CONTENTS ON AN “AS IS” BASIS AND MAKE NO (AND EXPRESSLY DISCLAIMS ALL)
REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT
TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED
IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OR MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, WE DO NOT REPRESENT OR WARRANT
THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR
2.5. In the unlikely event that you receive goods which were not what you ordered or
which are damaged or defective, or are of a different quantity to that stated on your
order form, NanoGlobes Limited shall, at our own option, make good any shortage or
non-delivery, replace or repair any damaged or defective goods, or refund to you the
amount you paid for the goods in question PROVIDED THAT you notify us of the problem
in writing at the address stated in the confirmation email within 10 working days of
delivery of the goods. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS.
2.6. NanoGlobes Limited does not accept liability for any indirect loss, consequential
loss, loss of data, loss of income or profit, loss or damage to property or health and/or
loss from claims of third parties arising out of the use of this web site or for any
products or services purchased from the NanoGlobes Ltd through this web site.
2.7. NanoGlobes Limited will only be liable for direct loss up to a maximum total of the
price of the product or service purchased in respect of any claim.
3. Processing of orders
3.1. Credit and debit cards are debited before items are shipped by us. All prices include
sales taxes (where applicable) unless otherwise stated, and additional charges made for
shipping are shown at point of sale.
3.2 Every purchase you make shall be deemed performed in the United Kingdom of
Great Britain and Northern Ireland. English law shall govern every aspect of contractual
agreement concerning purchases made from any NanoGlobes Limited web site.
3.3 NanoGlobes Limited aims to arrange shipment of all in-stock items within 24 hours of
receiving your order received during working days and hours. Your order may be
delayed if the item is not in stock with our suppliers. Some items may be unavailable
and any current stock is approximate. NanoGlobes Limited is not able to give an
accurate date at which their suppliers may have an item in stock.
3.4 Our standard Returns Policy applies to all purchases from this web site ( copy on
4. Delivery / Title / Risk
4.1 Any period stated within which you will receive your order is approximate. Goods will
be sent to the address given by you in your order and stated in the Order Confirmation.
Please note that your goods may be sent to you in installments (part shipment).
4.2 Title to any product ordered will pass to you once NanoGlobes Limited has received
payment in full for that product.
4.3 If your delivery address is outside of the United Kingdom you may be subject to
import duties and taxes, which are levied once a shipment reaches your country. Any
such additional charges for customs clearance must be borne by you. You should note
that customs policies vary widely from country to country; NanoGlobes Limited advise
each customer to contact their local customs office for further information.
4.4 From time to time NanoGlobes Limited may engage a 3rd party to fulfill orders, a
contract for the sale of these products will be made between 3rd party supplier and
4.5 Please note that when shipping products internationally you should be aware that
cross-border shipments are subject to opening and inspection by customs authorities.
5. Copyright Information
5.1 All content on this site is protected by UK and international copyright laws. No part of
the site may be copied, reproduced, distributed, redistributed, modified, displayed or
performed without prior written consent by NanoGlobes Limited.
5.2 This site is provided as a shopping resource by NanoGlobes Limited. The site is
provided on an “as is” basis. NanoGlobes Limited make no express or implied warranties
of any kind relating to the provision of information or service on or by this site.
NanoGlobes Limited will not be liable for any damages of any kind arising from the use
or misuse of this site or any of the information contained within it.
5.3 NanoGlobes Limited reserve the right to make changes to this site, disclaimers, and
terms and conditions at any time.
6.1 It is a crime to use a false name or a known invalid credit card to order. Anyone
caught willfully entering an erroneous or fictitious order will be prosecuted to the fullest
extent of the law. NanoGlobes Limited track the electronic “fingerprints” of every order
placed on our web site to enable us and all legitimate crime prevention and prosecution
authorities to trace individual users engaging in criminal activities on our web site.
6.2 NanoGlobes Limited may amend these terms and conditions from time to time, and
place the new version on this web site. All purchases from the date that the amended
terms are placed on our web site onwards will be governed by those new terms.
6.3 These terms and conditions shall apply when NanoGlobes Limited accept your order
by email confirming that it has received payment in full for all the goods you have
ordered. They shall supersede any and all other conditions, understandings,
commitments, agreements or representations ( except fraudulent misrepresentations)
relating to your purchase, whether oral or in writing, and contain the entire agreement
between ourselves and yourself relating to your purchase.
6.4 NanoGlobes Limited advise that you print off and keep safe a copy of these terms
and conditions once your order has been accepted.
6.5 You are advised to read (and are responsible for reading) all information on this web
6.6 If any of these terms are held to be invalid or unenforceable, those terms will be
struck out and the others remain.
6.7 These terms and conditions are subject to the laws and exclusive jurisdiction of the
United Kingdom of Great Britain and Northern Ireland.
NanoGlobes Limited, Suite 101, Langland, 16 Cyncoed Place,Cardiff, South Wales, UK.
© 2016 NanoGlobes Ltd